JOB ROLE/ PURPOSE:
Monitor all operations in the URA data center in order to ensure high availability of IT services and Business Continuity.
PRINCIPAL ACCOUNTABILITIES SPECIFIC ACTIVITIES
1. Maintain equipment in the data centre in optimal working condition
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a) Monitor the IT Hardware & Network Infrastructure to ensure they are free from alarms.
b) Maintain clean & optimal data centre environment conditions
c) Compile and submit weekly health monitoring reports on data centre state
d) Carry out preventive maintenance to ensure systems health
e) Supervise data centre works to ensure that vendors deliver as contracted
f) Conduct routine physical inspections of the data centre environment to ascertain the health of the data centre infrastructure and systems.
g) Oversee capacity planning, perform power audits and ensure appropriate supply of power to all equipment.
2. Maintain the physical security of the data center
a) Oversee datacentre physical security controls
b) Document and escalate any violations to data centre security
c) Monitor and Log access to the datacentre
d) Continually evaluate and report on identified risks to the data centre security
3. Oversee all changes to datacenter infrastructure
a) Monitor and document all works carried out in the data centre
b) Maintain an up to date inventory of data centre Assets
c) Monitor adherence to established data centre architecture
4. Support the organizations disaster recovery strategy
a) Carry out systems backups and periodic verification of backups
b) Execute periodic disaster recovery and failover tests
c) Enforcement of policies, procedures and associated plans for disaster recovery administration and business continuity based on industry-standard best practices.
d) Routinely verify the health of backup media
e) Continually evaluate risk and propose enhancements to the organizations disaster recovery strategy
PERSON SPECIFICATIONS
Essential Requirements
a) An honor’s bachelor’s degree in Information Technology and compute, Electrical engineering, Computer science or a related computer science field.
Desirable Requirements
a) Experience in IT in a large organisation
b) Certified Data Centre management Professional (CDCMP)
c) Information Technology Infrastructure Library (ITIL)
d) Experience with Backup management systems
KNOWLEDGE
a) Knowledge of Data Centre management
b) Knowledge of Modular data centre considerations
c) Power and networking designs
d) Facilities management
e) Backup and restore procedures
f) Knowing of disaster recovery mechanisms
g) Knowledge of data centre risks
SPECIAL SKILLS AND ATTRIBUTES
a) The incumbent should be a good team player with strong analytical and problem-solving skills.
b) S/he must be flexible, assertive, with good customer care and communication skills.
c) Will be on call outside of normal work hours for any emergencies or service interruptions.
d) Ready to work outside of normal hours on any planned major activities that require evening or weekends.
e) Highly self-motivated and directed.
f) Strong organizational skills.
g) Excellent attention to detail.
h) Ability to effectively prioritize and execute tasks in a high-pressure environment.