JOB ROLE/ PURPOSE:

To offer tax administration services aimed at improving voluntary taxpayer compliance.

PRINCIPLE ACCOUNTABILITIES

1. To perform roles as provided for in the departmental plan in order to provide a satisfactory client service and enhance voluntary compliance

a) Discover and acquire new taxpayers

b) Maintain the integrity of the taxpayer register

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c) Validate taxpayer declarations and monitor on-time tax payments or refunds

d) Carry out tax field inspections and enforcement activities

e) Provide client support to promote voluntary tax compliance including taxpayer education

f) Prepare  periodical reports as required under department guidelines

g) Support business process and system improvements

h) Review policy needs and generate policy proposals to enhance voluntary taxpayer compliance

 

2. Manage the improvement of voluntary compliance

a) Monitor economic activity in the field to ensure persons eligible for registration are identified and immediately communicated to the Service Management team for further action.

b) Monitor and evaluate initiatives from the compliance improvement plan that have been put in place to identify persons in the region that are eligible to register for tax but fail to do so.

c) Monitor compliance behavior of taxpayers following the implementation of Digital Tracking Solutions (DTS) compliance improvement initiative and ensure that corrective actions are implemented.

d) Evaluate the performance of registered taxpayers in line with the application of Digital Tax Stamps.

e) Monitor compliance behavior of taxpayers following the implementation of EFD/e-invoicing compliance improvement initiative (EFRIS) and ensure that corrective actions are undertaken.

f) Evaluate the performance of registered taxpayers in line with receipt/invoice issuance

 

3. Conduct compliance checks on taxpayer information from various sources in order to minimize revenue loss and enhance compliance

a) Analyze trends in the specific industry and develop a risk matrix and mitigation measures/recommendations for the attention of line Management.

b) Compile and collate data for the line supervisor relating to Compliance Management.

c) Identify risks regarding the compliance of the taxpayers considered under the deemed VAT provision and liaise with their respective tax stations to ensure enforcement.

 

 

Qualifications

 PERSON SPECIFICATIONS

Essential Requirements

a) An honors Bachelor’s degree in Economics, Business Analysis, Business Computing, Information Technology, Finance, Mathematics, Statistics, Commerce or Business related discipline.

Desirable Requirements

a) Training in Business Process Analysis.

b) Training in any of the areas such as; Customer Care, Data Analysis, Audit, Fraud Examination or Project Management.

c) Proficiency in Chinese, French, Swahili or Hindi.

Knowledge

a) Knowledge of Ugandan Tax Laws

b)  Knowledge and exposure to Domestic Taxes processes and systems such as e-Tax, EFRIS and DTS

Skills and Attributes

a) The incumbent must have good Communication skills

b) He/she should have good Customer Care skills

c) He/she should be able to work well in teams

d) He/she should have an impeccable record of integrity

e) The incumbent should have good reporting skills

f) He/she should have ability to teach communities with a variety of clients

g) He/she should have good computer skills

h) He/she should have research/investigative skills

i) He/she should have a wide range of analytical skills with attention to detail

j) He/she should have good Inter personal relationship skills

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