Humanity Crew is an international organization dedicated to pioneering mental health and psychosocial support (MHPSS) in emergency response. They address mental health gaps in humanitarian crises by building community resilience and providing rapid response support to vulnerable populations affected by conflict, displacement, and disaster. Their core operational strategy is the MHPSS Hubs Program, which mobilizes regional expertise, facilitates capacity building, and drives preparedness in humanitarian settings.
Role Overview: MHPSS Hub Officer
Humanity Crew is seeking a qualified MHPSS Hub Officer to lead the implementation of mental health hub activities and coordinate learning and development across its global network. This is a hybrid role requiring in-person engagement, field deployment during emergencies, and active participation in preparedness initiatives. The MHPSS Hub Officer will report to the MHPSS Hubs Manager and contribute to both on-the-ground program delivery and the organization’s broader strategy to improve MHPSS service readiness.
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Key Responsibilities
Training & Capacity Building
- Identify training needs across Hubs using data, reports, and emergency response learnings.
- Develop and deliver customized training modules, summaries, and visual content (e.g., videos, presentations).
- Organize workshops, seminars, and individual training sessions, both in-person and online.
- Maintain attendance logs, training records, and lead MEAL (Monitoring, Evaluation, Accountability, and Learning) processes for training activities.
Hub Coordination & Support
- Participate in identifying and mobilizing MHPSS Hubs during emergencies and for preparedness.
- Support the establishment and launch of new Hubs in disaster-affected regions.
- Assist in evaluating the capacity of local responders, providing direct mentorship and MHPSS support.
- Help design and refine training material based on the evolving needs of each Hub and the operational context.
Collaboration with Emergency Response & MEAL Teams
- Coordinate with the Disaster Response and MEAL officers to ensure Hub-related activities align with broader emergency strategies.
- Conduct assessments to identify specialized needs of potential Hubs in the field.
- Provide secondary support during emergency operations, focusing on activating and strengthening Hubs.
- Integrate insights from Hub activities into training content and field preparedness strategies.
Online Hub Engagement & Platform Management
- Facilitate interaction on Humanity Crew’s exclusive Global Hubs online platform.
- Post content, moderate discussions, and support member onboarding.
- Monitor technical performance, engagement metrics, and follow up with participants.
- Work closely with the MHPSS Hubs Manager to ensure online activities complement field-based engagements.
Required Qualifications
- 3–5 years of experience implementing MHPSS programs in humanitarian or development contexts.
- Academic background in psychology, mental health, public health, or a related discipline (Diploma or Degree required).
- Demonstrated experience in training delivery, capacity building, and mentorship.
- Strong understanding of information systems, data collection, and reporting platforms (e.g., Excel, Monday.com).
- Familiarity with MEAL tools and willingness to strengthen monitoring and evaluation skills.
- Experience in NGO or nonprofit settings, particularly in emergency response and coordination.
- Fluent in English (B2 level or above); additional language skills are an advantage.
- Excellent organizational, documentation, and planning capabilities.
Compensation & Benefits
- Salary: $3,000 – $4,000/month, based on experience and qualifications.
- Health Insurance: Comprehensive coverage provided.
- Pension: Contribution to a local pension scheme in line with your country of residence.
- Leave: Paid annual leave in addition to national public holidays.
Travel and Work Environment
This is a hybrid position, combining in-person office engagement, remote collaboration, and travel to emergency sites or Hub locations. Applicants must demonstrate flexibility and willingness to deploy on short notice in humanitarian settings.
How to Apply
Deadline: July 31, 2025
Please send your cover letter and CV as a single PDF document to: info@humanitycrew.org
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