REPORTING TO: Applications & Implementations Manager

JOB PURPOSE: Reporting to the Applications & Implementations Manager, the role holder will be responsible for supporting, maintaining, and automating systems, administration tasks, and authoring policies and procedures that support maximum uptime operation of all system applications and among others ensure proper Disaster Recovery, planning, research, and development. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the system environment.



  • Applications support and Implementations.
  • Manage Business Applications High Availability and Continuity/DR setup.
  • Provide technical BAU support for core Business applications.
  • Provide requisite technical advisory & support for deployment and management of the corporate business systems.
  • Implement and monitor security of business data within systems.
  • Implement approved changes control and customizations in the systems.
  • Solving complex analytical Business Application challenges.
  • Provide expert application support to core Business applications.
  • Enforce efficient and secured operation of all Business applications.
  • Participate in delivery of core applications training.
  • Validating related costs in the respective BAU environment.


  • Minimum of a Bachelor’s Degree in Computer Science, IT, Engineering or other numerical biased field from a reputable university or college.
  • Certifications in CCNA, ITIL, MCSA, MCSE would be an added advantage.
  • At least 2-3 years working experience preferably with a financial institution in database administration.
  • Knowledge in Microsoft Server Operating Systems, server 2003, 2008, 2012, 2016, Sun Solaris and IBM.
  • Knowledge in virtualization and cloud computing, VMWare, Hyper V and MS Azure.
  • Knowledge in storage infrastructure, NetApp, Storage clustering and replication.
  • Knowledge in various Applications, Core banking, E-banking, ATM switch and System Center.
  • Knowledge of MSSQL, DB2, Oracle 9i and database management Systems is a must and experience working with open source UNIX.
  • Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality. Including but not limited to, communications systems, desktop applications, and network administration programs.
  • Significant experience in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL).
  • Application development skills.
  • Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
  • Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
  • Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
  • Ability to maintain a positive attitude under stressful conditions.
  • Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
  • Advanced hands on Systems Computing skills.
  • Analytical Thinking & Complex Problem solving.
  • Planning and Organization.
  • Achievement Orientation – Set and meet aggressive commitments for self and others.
  • Strategic Perspective – Establish priorities, challenging goals, and measurements consistent with these goals and organizational vision.
  • Critical Judgement and Decision-Making – Define issues and focus on achieving workable solutions to obstacles.
  • Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.
  • Inspire Commitment –Actions and behaviours are consistent with words.

Self-Development – Pursues positive change in self and organization and drive own personal development plan.

Application Details:

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Monday 18th January 2021 to the email address indicated below.

dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.

Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.