Job Summary

To provide specialist Human Resources advice and support that meets business requirements, through the execution of predefined objectives as per agreed SOPs.

Job Description

Self-Service and Organisation Management: Do checks and balances on the correctness of the org structure on SAP on a monthly basis and send through to the responsible HRBP
Proactively drive accuracy for OM within a specified area, to delivery and ensure organisational and position management structures for the cluster / business unit reflecting the business requirements and is in line with the Global Principles

Act as the MyHR Portal super user to guide, coach and train the OMDs, HRBPs & Line Managers with all HR Portal initiatives including queries on published documents

Respond to client queries and refer to various portal support documents where appropriate

Help the BU OMDs, HRBPs & Line Managers with OM queries

Support the OMD’s, HRBP’s & Line Managers by alerting or highlighting any concerns or clarities they may require on the OM process or systems

Secure approval for bulk OM changes

Prepare and complete mass upload templates for major data changes, send to OM / EDM. (E.g. Bulk data changes etc.)

Champion HR processes in the cluster / business supported – acting as a super user, facilitating the understanding of processes, tools, portal, roles and responsibilities

Highlight and escalate Service Delivery issues with regard to HR process and systems

Ensure that the Line Managers actions people moves and changes through enabling them on using the MyHR Portal

Maintain org structure on SAP regularly (reporting lines on the system; SODUKO principles etc.)

Accountability: Resourcing Support

Obtain new employee and EX numbers for all Temp/Contractor (excluding managed Service worker / consultant) employees from Payroll and provide it to the Hiring manager/requester.

Capture risk assessments on MIE for AFS advisor assistants for WIMI

Take fingerprints for BARC appointments (Where required)

Assist with the perm to temp conversions

| Payroll Administration and Reward: Complete certificate of service and send it to the ex-employee.

When receiving local file of resigned employee from line, send to Metro file for storage as per HR document management process.

Assist in ensuring that special benefits e.g. shift allowance and car allowance are cancelled when employee is transferred out of the applicable business Unit

Ensure that monthly long service lists are drawn and sent to line managers/HRBP. If requested provide employees with the option form.

Assist employees to complete forms for additional pension fund contributions and send to Payroll

Assist employees with the changes to tax on their 13th cheque

Distribute and explain Payroll cut off times to line managers and employees

Support line managers and/or employees to complete special sick leave request

Manage the exit process in conjunction with stakeholders and HRBPs, depending on nature of exit (retirement, negotiated exit, retrenchment, death)

Provide line and employee with the exit documentation pack if required for manual processing

Issue documentation for reassignment to the relevant HRBP and line managers for distribution.

Receive and check temporary and permanent disability forms and send to payroll for capturing

Support with all administration tasks of New Joiners – sub-group UG / UH / UI / UP / UK and UL

Handle queries from new employees being on boarded, (referred by Resourcing), e.g. Bankmed option queries, etc.

Monitor employment contracts due to expire (retirement, temporary employees) and guide stakeholders through the contract renewal, termination and rehire processes
On request, complete Unemployment Insurance documentation and provide to the employees / UIF Office (Fax or E-mail)

Assist in obtaining IRP5’s on request via Payroll. Support staff to retrieve IRP5’s on My HR Portal

Ensure quality on all forms received prior to submission to relevant stakeholders to be fit for processing, example Cost assignment, Absa 410, Medical aid forms, etc.
Check and follow up that payroll forms are correctly processed by Payroll/EDM/OM, for example manual forms due to system down time, cost assignment, etc.

| Governance & Managing HR Environment: Support line managers on maternity leave applications and on receipt of ABSA 673 submit it to EDM to be saved on the employees’ folder (live-link).

Ensure that all documentation that is received is sent to Metrofile to be placed in the Central staff file for retrieval purposes in order to comply with policy and current procedure held in the HR document management standard

100% adherence (Self and Business Unit) to policies and procedures, statutory, regulatory, legislation and SOX requirements to ensure “Sufficient Assurance” audit results (role specific). This is inclusive of, but not limited to:

o Minimum compliance courses as and when required (BCM, Information Security, Health & Safety, Attestations, etc.)
o Document management standards and exit policy (document retention, etc.)
o All payroll activities.
o Understand and adhere to the appropriate policies, standards and procedures applicable to your role

Assisting with obtaining employees’ proof of Tax Reference numbers, when requested

Do checks and balances on the correctness of the Employee Data/MI report as reflected on SAP on a weekly basis and send through to the responsible HRBP and Line Manager – where required

Action requests received for data corrections from OMDs, HRBPs and Line Managers for specific projects

Ensure that the correct functional and sub-functional indicators are linked to the Org Units

Support the Cluster HR Ops Manager to resolve issues highlighted in exception reports

Check all structures to ensure that Org Units have a Chief Position linked to them
When required, request the relevant MI reports and validate all changes with the Line Manager to ensure OM principles are applied and maintained

Action ad hoc data changes as required to ensure data integrity


Further Education and Training Certificate (FETC): Human and Social Studies (Required)