Home Jobs in Uganda - November 2022 Business Development Supervisor – BRITAM Uganda

Business Development Supervisor – BRITAM Uganda

Job Title: Business Development Supervisor

Reports To:Broker Manager

Department:Business Development


Direct Reports: Non

Date:October 2021

Job purpose

The role holder is responsible for providing assistance to the Broker Manager to secure new business through brokers to grow the business channel. The role holder is a key player in driving the achievement of the strategic goals of the channel and fostering thriving business relationships with the key stakeholders. The role will report to the Broker Manager.

Key responsibilities

  • Manage relationships with the broker channel and ensure effective broker service levels.
  • Drive new business growth and build critical mass within agreed timeframes as per the business strategy.
  • Careful examination of policy documents issued to Brokers to ensure alignment with the brokers /underwriters’ needs and instructions.
  • Ensure timely premium remittance & reconciliation for all Broker generated businesses
  • Ensure timely payment of Broker Commissions
  • Drive customer retention as per business on book
  • Manage and drive portfolio profitability and growth.
  • Identify and create coordinated business development opportunities including in the oil and gas sector
  • Assist in the identification and development of products and tailor-made solutions in line with Broker requirements
  • Actively manage and report on the achievement of business development targets as well as industry performance and trends.
  • Deliver an outstanding customer experience as per Britam’s Service standards
  • Engage in marketing intelligence initiatives to facilitate the development of business strategies to drive the channel strategy;
  • Deliver performance requirements as defined in the department’s strategy map, balanced scorecard, and personal scorecard.
  • Perform any other duties as assigned from time to time


Key Performance Measures

  • As described in your Personal Score Card

Working Relationships:


Internal Relationships;

  • Required to liaise and work closely with the other departments as may be necessary


External Relationships:

  • All Brokers
  • Insurance sector players
  • Insurance Regulatory Authority

Knowledge, experience and qualifications required

  1. Bachelor degree in any Business or Insurance related course
  2. Possession of CII Certification is an added advantage;
  3. Minimum 2 – 4 years’ experience with bias in Business Development and sales.
  4. Experience and knowledge in Oil and Gas will be an added advantage
  5. Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc
  6. Knowledge of the Insurance Regulatory Requirements
  7. Excellent knowledge of the insurance industry and product pricing is an added advantage

Key competencies for the role:

  • A high sales drive and a strong will to succeed;
  • Critical and Analytical skills
  • Confident, articulate, and with strong communication skills;
  • Strong interpersonal skills and ability to work in a team-oriented and collaborative environment;
  • Results-oriented with the ability to work under strict deadlines and meet sales targets;
  • Strong team player with excellent leadership skills.
  • Demonstrate a high degree of integrity and professionalism

Performance Standards:

  • Strong work ethic
  • Ensure productivity and performance is achieved and exceeded
  • Expenditure in area of influence maintained within approved budget
  • High performance and entrepreneur culture is achieved