Location: Kampala, UG
Company: British Council
The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language. We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK. These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.
Pay band: 4
Alternative locations the role could be based: Kampala, Uganda
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Department: English & Exams
Contract type: Fixed Term (Maternity cover)
Duration: 8 months
Role Purpose
The purpose of this role is to support the safe handling in accordance with compliance standards, of confidential materials during the multiple exchanges in country/location. This includes movement and activities related to the primary storage area known as the Confidential Materials Room (CMR).
Challenges & Accountabilities
The ideal candidate should have experience of operations delivery in a fast-paced work environment, and clear understanding of supporting the setup of operations, while embedding new processes and ways of working. This is a sensitive role and will require high levels if confidentiality and strong attention to details to mitigate risk.
Part of the responsibilities of this role would include providing support to the functions of confidential materials handling and the Confidential Materials Room (CMR), ensuring British Council standards are met. You will receive and respond to enquiries from/to customers and may be a specific point of reference on queries relating to an area of nominated expertise or responsibility. You will ensure adherence to CMR standards and management as set forth and carry out frequent random checks to proactively prevent issues from arising. You will also be responsible to check and manage courier SLA/performance standards and build relationship with courier service provider in country.
As with any business that experiences peaks and troughs of activity, there is likely to be a need to work outside office hours from time to time.
Essential Requirements
The successful candidate will need to possess the following requirements:
- Experience in identifying and minimizing risk
- Experience in compliance environment
- Experience of working in a high volume, busy operational environment, delivering to standard
- Track record of working in a tightly controlled process driven environment
Desirable requirements
Experience of supporting delivery of computer-based exams
Additional Information: Role holder must have existing rights to live and work in the country the role is based.
Closing Date: 17 February 2021 applications will close 23:59 Nigeria Time
A connected and trusted UK in a more connected and trusted world.
Equality Statement
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.