Controller – Credit Management

Main Purpose:

To implement and maintain an effective credit control system to minimize credit risk, maintain adept level of customer service delivery, ensure that outstanding postpaid debt is kept within acceptable levels and maintain professional delivery of customer service.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Controller – Credit Management

Reports to:  Team Leader – Credit Controller

No. of Vacancies: 1

Main Job Functions:

  • Maintenance of strict policies and procedures regarding suspension and reactivation of non-paying subscribers.
  • Follow up and ensuring that all issues raised by the clients are sorted out in a timely manner.
  • Ensuring that all payment plans made with clients are within acceptable company policies.
  • Reconciliation of accounts while ensuring that all payment schedules got from clients are correctly and appropriately applied.
  • Notification of clients regarding amounts overdue for payment by phone/writing/meetings.
  • Liaising with Sales department on clients with outstanding debt
  • Prepare weekly performance reports
  • Ensuring that all clients payments are appropriately applied
  • Ensuring timely reporting for duty and meetings


  • Bachelor of Commerce, Bachelor of Accounting and Finance or Business-related degree preferably accounting as a major
  • A professional qualification in accounting (ACCA & CPA) and experience in credit management system will be added advantage.


  • 2 years’ experience in a busy finance department of a large commercial enterprise
  • Experience working in a medium organization.

Knowledge, Skills and Competencies:

  • Appreciates teamwork fundamentals
  • Highly developed analytical thinking
  • Good Interpersonal skills, ability to listen and observe
  • Good written and verbal communication skills
  • Flexibility and ability to handle stress
  • Good planning and organization skills
  • Ability to work under minimum supervision.
  • Possess honesty & Integrity fundamentals as a minimum
  • Excellent strategic and business planning skills
  • Excellent Commercial Acumen and negotiation skills
  • Good Communication and presentation Skills
  • Strong operational skills
  • Planning and monitoring skills

Female applicants are strongly encouraged to apply.


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