Ryra Investments Ltd is a Licensed Money Lending Finance Company in Uganda
by UMRA trading under the Trade Mark “RIPAY”. More Information about it can be
accessed from https://ripayapp.com

Job Title: Customer Service Representative

Department: Operations

Main Responsibilities:

-Respond and resolve to client support queries.
-Train Clients on our services and solutions.
-Generate Client Daily support reports.
-Escalate unresolved Client queries to the General Manager for action.
-Work in Shifts (Include Day and Night shifts).

Ideal Candidate:

1. A Bachelor’s Degree.
2. Ability to maintain strong ethical and professional values.
3. Client focused.

Personal Attributes / Competences / Knowledge:

-God Fearing with Integrity / Sound Morals

-Good communicator in both written and spoken

-Dealing with complexity

-Customer focused and results oriented

PS: A comprehensive background check will be undertaken

Deadline for submission of applications is 8th January 2021

To apply send Resume and Capability Statement to contact@ripayapp.com