The Department for World Service is the internationally recognized humanitarian and development arm of The Lutheran World Federation (LWF), a global communion of 144 member churches in 79 countries. The LWF has more than 65 years’ experience responding to human need throughout the world. We are a founding member of ACT Alliance.

We are certified under the 2010 HAP Standard in Accountability and Quality Management and are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Relief.

About the Unit.

The World Service team for Quality and Accountability (Q&A) plays a key role in ensuring programming, learning, and accountability at all levels, namely in Planning, Monitoring, Evaluation, Reporting, and Learning (PMERL), in Data Management Systems (DMS), and in Complaints and Safeguarding (C&S).

The Data Management Unit develops, promotes and maintains relevant digital systems, processes, and standards across WS and its CPs, to optimize and enhance effectiveness and efficiency. The Data Manager will contribute to promote digital literacy and capacities within Country Programs. He/she will contribute to maintain, implement and develop Data Management Systems for the LWF Country Programs (CP) and contribute to the systems development of the organisation.

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The LWF World Service is looking for qualified and experienced persons to fill the following position;

Job Title:                         Data Manager.

No. of Positions:              One (01).

Duty Station:                   Kampala Office.

Reports to:                      Global Coordinator for Digital Data Management (based in Geneva).

Starting Date:                  ASAP

Duration of Contract:     Three (3) years contract (with possibility of extension).

Application Deadline:     February 20, 2023. 1700hrs.

Job Purpose.

The main purpose of this position is to contribute to the implementation of quality commitment of LWF’s work. In particular, the position holder will support the LWF World Service Quality and Accountability (Q&A) Team and the World Service in all aspects of digital data management, both on-site and remotely. 

Duties and Responsibilities

Support the development, and use of digital tools and systems in-country operations

Review and assess country or region-specific data management systems and tools, the needs and capacities of the country programs

Assist Country Programs in the development of systems and tools to facilitate the accountability of projects and programs.

Lead the implementation process of LWF Digital Systems in CPs and promote the best practices of its use across WS such as SharePoint, Office365

Provide standards and guidance on the usage and implementation of digital tools for World Service and its CPs, for example, Digital Strategy, Document Management.

Ensure Data Protection is rolled out in Country Programs for project participants

Promote digital literacy and capacities within Country Programs. Including data collection tool SurveyCTO, data management, and best practices in SharePoint document management.

Capacity building and training

Provide training, and enhance the capacity of country program staff in all systems, tools, and platforms that are supported by LWF World

Web/tool Management

Manage platforms and tools that support data collection and analysis such as SurveyCTO, Kobo Toolbox, and Open Data Kit (ODK).

Support the implementation of the new Project Management System Activity Info

Data Management:

Contribute to the trustworthiness of LWF global aggregated data

Give effective data management support and services to WS and its Country Programs

Support the monitoring of data and information management activities in Country Programs for integrity, veracity, reliability and credibility, and compliance with policies.

Help ensure data is curated and stored in data registries and libraries as per the data standards

Design, develop, and manage databases, spreadsheets, and other data tools.

Understand, document, and ensure the quality of high-value data for accuracy, consistency, and comparability.

Consolidate operational information on a regular schedule to support analysis.

Data Analysis & Visualization

Organize, design, and carry out the evaluation and analysis of location-specific datasets through meaningful statistical techniques.

Participate in the development and revision of data standards and advise on the application of these standards into local systems and processes.

Participate in the development, implementation, and management of new indicators, together with their accompanying data

Produce and update information products such as reports, charts, and infographics by turning data into graphical products or meaningful tables to convey messages and a storyline.


Perform any other official duties that may be assigned by the supervisor or his/her designate.

Education, Experience, Skills & Technical Competencies.

Applicants must possess a University degree in computer sciences or Data Analytics or any related field. At least 3 years’ working experience with data management systems, databases, complex SQL queries, pipelines and dashboards.

Experience with Office 365 environment, providing IT support on-site and remotely, using web-based system, Quantitative Data Analysis (Excel, R, SPSS, Data storage and management. Including experience working on data quality checks, data cleaning and processing, Mobile data collection and survey design (SurveyCTO, ODK, Kobo Toolbox, Survey 123), Systems engineering (ORM, SQL, stakeholder mapping), and Web visualization (Power Bi, or other tools)

Desirable Experiences:  Monitoring and Evaluating Systems, ActivityInfo preferred, Project management cycle

Additional assets: GIS (ArcGIS or QGIS), Experience in cloud services architecture (AWS, GCP, Digital Ocean), and Any scripting language

Special Skills, Aptitude, or Personality Requirements.

Good problem Solving, Decision Making, interpersonal, and communication skills; Fluency in English, both written and verbal; Information Technology (MS Office, Internet); Ability to work under pressure to meet tight deadlines; Good teamwork with good communication skills; Ability to exercise sound judgment, to remain flexible to a changing environment, and to make decisions independently.

Applications should be addressed to;

Office of Human Resources

Lutheran World Federation.

Plot 1401 Gaba Road, Nsambya

P.O. Box 5827 Kampala Uganda.

LWF/DWS is an equal opportunity employer, irrespective of gender, race or religious affiliation.  Female candidates possessing the above requirements are encouraged to apply. LWF/DWS is a signatory to the Code of Conduct for humanitarian agencies. Our recruitment and selection procedures reflect the organization’s commitment to the prevention of abuse and exploitation of beneficiaries.

Only short-listed candidates will be contacted.