The Department of Home Affairs (DHA) is seeking 20 dedicated individuals to join their ranks as Mobile Officers. This exciting opportunity presents a chance to contribute to the safety and security of the nation while embarking on a fulfilling career in public service.

What does a Mobile Officer do?

The successful candidate will be responsible for the following specific tasks:

• Supervise and administer the daily operations of Civic Services functions within the Mobile Offices, Identity Document, Birth, Marriage and Death (BMD) and Passport application processes

• Supervise and monitor operations in different service points

• Management of queues for clients visiting the office and daily operation of the office

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• Ensure that the Mobile Office is properly maintained and examined to render services

• Perform daily trips and post-trip vehicle inspections and ensure that the Mobile Unit is in the best safety condition at all times

• Implement effective risk and compliance in line with the relevant practices

• Facilitate the provision of client services to service points

• Operate the specialised equipment in the front and back office as required

• Drive the mobile unit to the required service point and ensure that the mobile unit is set up at the required location at the scheduled time

• Ensure that clients embark and disembark (i.e. disabled clients) the mobile units where required

• Maintain relationship with various internal and external stakeholders

• Comply with relevant Civic Services frameworks

• Supervision of resources (human and physical) within the unit.

To find more job details and application process, visit the official DHA career website

What are the requirements?

To be eligible for this position, you must meet the following criteria:

  • An undergraduate qualification in Public Administration / Public Management / Business Administration / Administrative Management / Operations / Human Resources / Business Management at an NQF Level 6 as recognised by SAQA
  • An NQF level 7 qualification in Bachelor of Administration / Business Administration / B-Tech in or Advanced Diploma in Public Administration / Public Management / Operations / Human Resources / Business Management / Bachelor of Arts and a qualification with majors in Industrial Psychology and Public Administration will be an added advantage
  • One (1) year clerical experience will be an added advantage
  • Experience in client and customer service environment will be an added advantage • Sound knowledge of Batho Pele Principles
  • A valid driver’s licence (Code 10) and a valid Professional Driving Permit (PDP)
  • Basic knowledge of Public Service Regulations
  • Basic knowledge of the Departmental Legislation and Prescripts (Civic Services) • Basic knowledge of Human Resource Regulatory Framework Knowledge of Civic Services Operations
  • Basic knowledge of Civic Services Prescripts. ;

How to apply:

Interested candidates can download here the official job advert to learn more about the job opportunity and the application process . The application process will involve submitting a completed Employment Form (Z.83) to the address indicated in the job advert.

Please follow the instructions in the job posting to apply

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