Job Purpose:

To provide leadership and overall oversight in the execution of the set targets and pro-actively provide excellent leadership and relationship management to our SME and Retail Banking customers in order to attract and retain customers in line with the organizational objectives.

Reports to :
• Executive Director

Department :
• Business

Key Responsibilities:

The Head of Head of Business (SME & Retail) is responsible for overall supervision of activities, administration and efficient daily operations of the Business Development department, Branch Managers and Relationship Managers in accordance with the banks policies and Statutory regulations.

  •  Develop, execute and drive the Bank’s strategic and business growth plans consistent with the overall business strategies, including setting KPIs and objectives at both team and individual level.
  • Grow and maintain a quality SME asset and Retail portfolio for the bank.
  • Ensure constant flow of deals for credit analysis and appraisal.
  • Mobilize deposits and assets for the entire bank through the Branch Mangers, Relationship managers and Relationship Officers.
  • Develop and maintain relationships with key customers and other relevant bodies to ensure that the company maximizes its sales potential.
  • Cross sell and retain SME & Retail clients so as to grow wallet share and value addition.
  • Compile monthly, quarterly, and yearly reports for the purpose of measuring growth against target.
  • Train, coach, and manage the Business teams to ensure that plans are achieved.
  • Ensure growth of Net interest income and non-funded income including foreign currency and trade finance income.
  • Maintain a harmonious working relationship among the team and other stake holders.
  • Participate in the development and ongoing review of the strategic plan providing specialist expertise and industry knowledge.
  • Achieve a culture that is highly geared towards high performance, execution, results and long term relationships with customers.
  • Provide input required to the Assets and Liability Management Committee and actively ensure adherence to guidelines.
  • Implement and operationalize rigorous activity management and reporting across the branches.
  • Monitor market trends and changes in the regulations to ensure timely and efficient evolution to current practices.
  • Develop business cases and take ownership of new service models for distribution focusing on; increased customer convenience, customer and deposits retention, cost optimization, new revenue generation and achieving operational efficiencies.
  • Lead a high caliber team to achieve objectives, KPIs and share the vision and mission of the bank with branch teams to ensure outputs are consistent with bank strategies.
  • Any other duties assigned by the supervisor in line with the role

Education.
•A first degree with a bias in business related field.

Experience.
• 7-10 years of professional experience in banking of which a minimum of 5 years should be in relationship management and Sales

Skills and competencies.

  • Selling Skills
  • Relationship Management and Networking Skills
  • Good communication skills
  • Team player
  • Attention to detail Mental Skills : Analytical thinking

Work location :
• 
Head Office

Interested candidates should send their application letters together with their curriculum vitae
to the Head Human Resources at recruitment@cbu.co.ug

PLEASE SHARE TO