Human Resource, Governance and Operations Manager – Child’s i Foundation

Location: Head Office- Kampala

Department: Senior Leadership Team

Reports to: Country Director

JOB PURPOSE:

• Contribute to the attainment of the Foundation’s strategic operations and objectives through effective leadership and management of the HR function.
• Oversee the Foundation’s governance & legal matters, general administration & procurement and estate Management.

KEY JOB DUTIES AND RESPONSIBILITIES:

Organizational & HR Strategy and Policy Management

• Support the development and implementation of the country strategic plan and the achievement of the organizational goals
• Lead the design and implementation of a coherent organizational structure that fits and serves the organization’s practices and program ambitions.
• Design and review HR policies, procedures and processes to ensure compliance to Employment Laws and HR best practices.
• Ensure that adequate advice and support is provided to managers and staff on interpretation and application of organizational policies and procedures and on other HR related matters.
• Ensure staff compliance for organizational policies, procedures and standards
• Manage staff compensation & benefits
• Lead on the development of an organizational culture that reflects our core values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation
• Manage the HR & Ops teams to achieve set work targets

Estate/ Facility Management

• Oversee the overall maintenance of all Child’s i office premises, facilities assets and equipment (physical work environment) and ensure that these are secure and efficiently utilized.
• Manage all contracts and leases and advise the SLT on lease renewals and new contracts.
• Ensure facilities are compliant with Health and Safety regulations.
• Ensure adequate insurance cover and keep up to date with suitability and types of cover available
• Oversee the annual preparation of the renewal of licenses and permits.
• Provide logistical support to guests, visitors including partner organisations involved in Child’s i activities

Governance & Legal

• Ensure full compliance with Uganda laws and regulations with regards to HR matters; ensure that Child’s i policies are coherent with Ugandan laws;
• Ensure adequate legal oversight, provide analysis of legal risks and legality assurance to the management
• Support the visa processing (work permits) for expatriate staff and liaison with relevant Government entities;
• Support on government relationships that evolve from Child’s i’s legal registration in the country.
• Ensure all governance is adequate and tracked. Work with the SLT to flag any risks.
• Maintain the organization’s risk register, ensuring mitigating controls are managed and tracked.

Administration, Procurement

• Overall responsibility for the development and adherence to the Procurement policy.
• Overall management of the support function, including the outsourced security guards
• Ensure all Child’s i assets managed by the operations team is tracked and managed effectively – e.g. the vehicles. This includes maintenance and usage.
• Responsibility for Data Management across the Child’s i Uganda offices.
• Overall management of the outsourced IT resource.

JOB SPECIFICATIONS:

Education, Knowledge & Working experience

• Masters degree in Human Resources Management, Business Administration, Social Sciences, or other related academic discipline, and/or a postgraduate specialization in Human Resources.
• Minimum of 5 years Human Resources experience, including experience in the development of strategic and operational support services plans and their implementation in a professional work environment over a sustained period of time; some year of experience in an NGO environment is preferred;
• In-depth knowledge of employee relations & develop and maintains knowledge of current employment legislation and regulations;
• Experience in capacity building and setting frameworks for staff development;
• Thorough knowledge of human resource management principles and best practices
• Competent level skills in core IT applications, particularly MS Office
• Experience with Human Resources Information Systems
• Knowledge of data analysis and reporting

Skills and Abilities

• Excellent oral and written communication skills in English;
• Strong interpersonal skills with the ability to demonstrate skills in leading a multi-disciplined team through a period of change
• Leadership skills, including the ability to supervise and motivate qualified professional staff with strong personal value systems
• Analytical, decision making and strategic planning skills
• Ability to coach, mentor, delegate appropriately and provide developmental guidance to supervised staff
• Problem-solving and Team building skills
• Active affiliation with appropriate Human Resources networks & organizations and ongoing community involvement
• Ability to plan and organise a substantial workload that includes complex, diverse tasks and responsibilities
• Confident decision-making ability: ability to analyse data and information, engage stakeholders and weigh up options to make clear decisions.

Personal Attributes:

• A commitment to the values, goals and principles of Child’s i Foundation
• Resourcefulness and creativity in developing the role of HR within the programme and ensuring the most effective support to line management
• Demonstrated credibility with colleagues and stakeholders at all levels of an organization;
• Diligent and firm with high ethical standards
• A business acumen partnered with attention to the human element