Job Title: ICT4DOfficer

Department:  Programs – Nuyok Project

Grade: 7

Reports To: MEAL Specialist

Country/Location: Uganda/Moroto

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About CRS:

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome you as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.

CRS has worked in Uganda since 1965, initially providing emergency assistance to Sudanese refugees living in the north. Over the years, CRS has expanded its programming to also address development needs in western, central and eastern Uganda. CRS’ projects in Uganda currently include agriculture, health, microfinance, peacebuilding and youth. CRS Uganda implements its programs through partnerships with local organizations, including the Catholic Church, other faith-based organizations and community entities for maximum impact and sustainability

Background:

CRS is leading a consortium of six implementing and technical partners to run a five-year, $35 million USAID/FFP funded  program called Nuyok to build resilience to shocks, enhance livelihoods through improved food security and nutrition and promote maternal and child health for vulnerable rural families in four districts of Karamoja – Abim, Nakapiripirit, Nabilatuk and Napak. Nuyok seeks to strengthen governance and gender equity, community capacity to manage shocks and stresses, traditional and diversified livelihood opportunities and nutrition and health (including improved water, sanitation and hygiene (WASH) of pregnant and lactating women, adolescent girls and children under five years of age.

Job Summary:

You will support CRS and partner MEAL staff in their geospatial mapping and data visualization needs to support high-quality programs serving the poor and vulnerable. You will provide responsive, professional service and technical support to ensure efficient operation and use of the project database and information and communication (ICT) technologies. You will conduct data analysis and generate reports as required. You will be responsible for designing and rolling out systems for remote or mobile data collection and integration with reporting systems.            

Job Responsibilities:

  • Scoping key stakeholder data visualisation needs to ensure Power BI reports provide data driven solutions to their work needs.
  • Develops standard operating procedures and systems for data collection, storage and analysis of data
  • Support the development of data collection methodologies, processing and information management for the different project activities using ICT4D solutions;
  • Provide ready access to data for real-time monitoring through data reports interfaced with dynamic graphics using cloud-based reporting tools and dynamic dashboards, to enable decision makers to produce evidence based reports.
  • Produce informative and interactive project maps of high quality that highlight the geographic coverage and achievements of the different project interventions using approved mapping software.
  • Build project-based staff capacity on data management and sharing protocols to ensure data privacy and data security standards are followed when collecting and disseminating information.
  • Provide technical and troubleshooting support to project based staff using project promoted ICT4D solutions and project database;
  • Document the best practices, lessons learned and innovations on the use of ICT4D solutions (mapping and data visualization) for project learning and knowledge management.

Typical Background, Experience & Requirements:

Education and Experience

  • Bachelor’s Degree or equivalent experience in statistics, computer science, software engineering, information management, geo-information systems or related area.
  • Minimum three years of progressive experience in database management working with humanitarian and development assistance, preferably with an international NGO.
  • Experience in database management using Microsoft Access, SQL Server and Excel required.
  • Experience in using mapping software such as ArcGIS is required.
  • Experience in creating data visualization dashboards (e.g. Reporting services, Tableau, Access, Zoho Reports, Dundas Dashboards, PowerBI).
  • Has experience working with ICT4D in MEAL system (e.g. iFormBuilder, CommCare, ODK) preferred.
  • Experience working with Windows Server 2012
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint and Outlook) required.

Personal Skills 

  • Strong analytical skills with focus on detail
  • Strong communication skills with the ability to communicate technical ideas and concerns in a non-technical manner
  • Ability to work effectively under stressful conditions
  • Demonstrated experience building ICT capacity with professional staff
  • Proactive, resourceful and results-oriented
  • Basic understanding of business analysis concepts and best practice

Required/Desired Language:

Fluency in oral and written English with ability to write technical reports required.   

Required Travel: 

Extensive travels within Karamoja; 40-50% within DFSA implementation areas

Key Working Relationships: 

Supervision: Database Assistant

Internal: Learning Technical Manager, MEAL officers, Nuyok project staff and IT/GKIM staff.   External: Implementing Partner staff

Agency-wide Competencies (for all CRS Staff): 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

MEAL Competencies Relevant for the Specific Position (include those that are applicable): 

These are based on the MEAL competencies, job levels and competency profiles

  • Basic competency in MEAL in Design
  • Solid competency in Monitoring
  • Basic competency in Evaluation
  • Solid competency in Accountability
  • Basic competency in Learning
  • Basic competency in Analysis & Critical Thinking
  • Solid competency in ICT for MEAL
  • Basic competency in MEAL in Management.

Agency-wide Competencies (for all CRS Staff): 

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Disclaimer:  This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics 

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

NOTE: To apply, please follow the instructions below:

  • Email a cover letter and CV only to ug_recruitment@crs.org by February 24, 2021 at 5:00pm. Large files and/or scans of documents will lead to rejection of your application.
  • In the subject line of the email, copy and paste – All applications that do not contain this subject line will be rejected and not read.

CRS is an Equal Opportunity Employer. 

ONLY SELECTED CANDIDATES WILL BE NOTIFIED

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