General Summary
The jobholder shall be responsible for installing, configuring, and maintaining computer network systems. He/she will be responsible for ensuring that all the study computers are functioning properly and up-to-date with latest software and operating system patches.
Key Responsibilities
- Setup and configure study computers, peripherals, printers, scanners, and assign account security level for each team member
- Assist in troubleshooting, repairing, and maintenance of study computers
- Assist with testing personal computers and peripherals on a network to diagnose hardware versus software problems
- Install office software and configure antivirus software on all study computers
- Assist end users with network connections both wired and wireless networks
- Reviews site study electronic records for completeness, accuracy, consistency, and compliance to identify deficiencies and discrepancies
- Perform and maintain QA/QC on the study semi-processed data
- Provide input in the development of study SOP
- Prepare ad-hoc reports as may be needed from time to time.
- Performs miscellaneous job-related duties as assigned
Person Specification
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- The Job holder should possess a Bachelor’s Degree in Information Technology or Bachelor of Information Systems from a recognized university/institution
- Experience: An applicant with at least one year of experience as an IT Assistant in a research set up
- Must have NIDA clinical trials training in a busy clinical trial research setting shall be at an added advantage