JOB TITLE: IT OFFICER
Salary Scale: (UWRSA Level 3)
Responsible to: SYSTEMS ADMINISTRATOR
PURPOSE OF THE JOB
KEY FUNCTIONS
1. Work closely with the ICT Manager, System Administrator, MIS Officer to ensure that
technology, infrastructure and operational requirements are met.
2. Supervise all equipment installations and the related repair and maintenance
activities when required.
3. Install and configure computer hardware operating systems and other applications
4. Develop visual illustrations, logos and other visual designs using software
5. Assist field personnel in providing remote and on-site stakeholder support and
services.
6. Provide support to e-WRS and MIS users through a helpdesk/ and or other services
7. Plan and manage upgrades of hardware and software systems.
8. Track and monitor security of hardware and software systems.
9. Recommend and implement new technology solutions to improve productivity.
10. Participate in relevant events, conferences, meetings, etc to develop appropriate
skills and industry knowledge.
11. Stay updated on latest industry trends and developments.
12. Other duties as may be assigned
QUALIFICATIONS & COMPETENCIES
1. Bachelors or Master’s Degree in a field related to Computer Science, Computer
2. Engineering, or Information Technology
3. At least 4 years of professional experience, preferably directly in the field of IT
related field, MIS and/or mobile network operator, Finance, IT Operations.
4. Relevant IT certifications such as CCNA, SQL, ORACLE, CCA etc are an added
advantage.
5. Demonstrated experience in reporting of IT services related information is an added
advantage
6. Familiarity with graphic design software and technologies (such as In Design,
Photoshop) is a plus
7. Knowledge and interest in computer systems, latest technologies and the ability to
quickly learn and adapt to new technologies
8. Ability to prioritize and manage multiple tasks simultaneously
How to apply
Soft copy applications to be sent to info@uwrsa.go.ug and hr@uwrsa.go.ug . Or hand delivered to Kingdom Kampala/ 4th Floor Leftwing /Plot 31-39, Nile Avenue Kampala. Tel; +256 414 287190 / 256 80011522 (Toll Free)