About Evidence Action
Evidence Action is a global non-profit organization with an approach distinctive in international development – we exclusively scale interventions that are backed by strong evidence and can be delivered with exceptional cost-effectiveness. Our programs have grown since our founding in 2013 to reach over 280 million people annually. We deliver high impact for every dollar spent, as recognized by GiveWell, The Life You Can Save, and Charity Navigator.
We do development differently. We take a data-driven approach to identifying, scaling, and continuously improving programs which deliver immense impact, ensuring these solutions measurably improve the lives of millions. Our Deworm the World Initiative has helped governments in Africa and Asia deliver over 1.4 billion childhood deworming treatments, improving health, education, and incomes. Dispensers for Safe Water provides sustained safe water access to over 4 million people in rural Africa, preventing childhood illness and deaths.
We drive innovation. Our Accelerator builds the next generation of exceptional programs, taking an approach most similar to a venture capital model. We are ruthless in exiting programs which do not meet our criteria; those that advance deliver outsized impact for millions of people.
We are global. Across eight countries in Africa and Asia, our 400+ people are united by a tremendous passion for our mission and impact. We are strong because of our diversity of experience, geography, and background – with over 90% of our people in the countries where our impact is focused.
We have big ambitions. Our goal is to double our impact by 2024, to fulfill our vision of a world where hundreds of millions of people in the poorest places have better opportunities and their lives are measurably improved. We believe in bold and urgent action – because poverty doesn’t wait, and neither should we.
We need great people. Our success to date is due to the collective work of our amazing staff. To achieve our ambitious goals, we are looking for people who share our passion for evidence, cost-effectiveness, and scale. We seek individuals who take an entrepreneurial approach, enjoy tackling hard problems, and have a bias to action and results. If our vision and approach excite you as much as it does us, we invite you to join us.
Job purpose
The Lead Field officer (LFO) position is primarily a field-based position, which plays an important role in managing Officers / Community Service Assistants (CSAs) This position serves as an interface between the Safe Water program (SW) and communities in delivering chlorine and maintaining devices to ensure uninterrupted chlorine supply and In-line chlorination (ILC) device functionality in target communities. The successful LFO candidate will report to the Associate, Area Coordinator- Safe Water.
Duties and responsibilities:
- Take lead in the implementation of ILC program activities within the Districts of operation.
- Support and supervise the CSAs to ensure that timely chlorine delivery is done and ILC device maintenance.
- Supervise ILC device installations by ensuring plumbers and Officers/CSAs have necessary materials at water points with adequate coordination.
- Train, supervise, mentor, and coach officers, community service assistants, and plumbers in the execution of their duties.
- Taking lead in conducting community sensitization/meetings with the various stakeholders.
- Support teams in water point nominations/verifications.
- Fix basic ILC device maintenance issues using hand drills, hand saws or any other appropriate tools.
- Develop weekly work plans and reports for chlorine deliveries, spot checks, maintenance, promotional activities, and tracks daily activities to ensure that all plans are executed accordingly.
- Manage funds approved by an Associate/Coordinator for daily running of the field and office activities, in line with finance policy.
- Conduct relevant data collection for ILC device installation and maintenance activities through smart phone technology.
- Engage government contacts as appropriate to ensure program coordination on program related feedback.
- Conduct program awareness follow-ups and re-sensitization meetings.
- Conduct back checks to ensure sustainable ILC device functionality rates in the field offices.
- Manage data collection requests in a timely manner.
- Facilitate office feedback meetings and address any issues with staff in a timely manner.
- Effectively manage all organization items including motorbike usage under his/her jurisdiction with close attention to fueling, maintenance and repairs.
- Other duties and responsibilities as delegated by the Associate Coordinator.
- Ensure functionality of the satellite offices and safety of organizational assets within the satellite offices.
Key performance Indicators:
- Chlorine delivery in assigned location(s) is done according to the agreed upon targets in a timely manner.
- Number of functional ILC devices in assigned location never drops by more than 5%.
- ILC device performance metrics (functionality, and non-empty rates, chlorine levels etc.) meet or exceed agreed upon targets.
- There is a good working environment in the office led by the LFO.
- Timely and quality data collection, submission and tracking.
- ILC device issues reported are resolved/addressed within 48 hours of reporting.
- Ensure motorcycle are maintained regularly and within budget.
- Meet agreed upon number of coaching sessions to be conducted by the officer and demonstrate the verifiable impact on performance of Community Service Assistants.
Requirements
Qualifications:
- Bachelor’s Degree in Development studies, Social sciences, Business or an equivalent.
- Good language skills in English and Local languages, both spoken and written.
- Maximum of 1-2 years experience working with communities and or Social Enterprises/NGOs.
- Motorcycle riding skills with a valid riding license.
- Proficiency in speaking the local language/dialect is a definite advantage.
Required Competencies and Attributes:
- High level of integrity and stewardship.
- Team work- embraces team work and aspires and supports the ideals of working in a team work environment as a team champion.
- Passion to work in a rural community setting and willingness to use a motorcycle.
- Flexible mindset and willingness to relocate to field based assignments in other regions.
- Self-driven and highly motivated to deliver results within tight deadlines.
- Ability to communicate well within the organization and with the rural communities and local leaders.
- Leadership skills in managing staff, stakeholder relations, working with communities and teams.
- Good computer skills and comfort to advance the skills in a dynamic IT field.
- Proactive and ambitious to support innovation and change in a dynamic working environment.
- Attitude. Positive attitude to work and to develop in a fast-paced work environment.
Working Conditions
This position is field-based, which plays an important role as an interface between the community and the program in ensuring the successful management of the day to day Safe Water activities and their contribution to Safe Water performance indicators.
Physical requirements
This job involves use of Motorcycles and thus requires good riding skills and experience.
Direct reports
Community Service Assistants, Plumbers and Officers.
