Manager – Fixed Broadband

Main Purpose:

Creating and managing the Sales and distribution channels for Fixed Broadband across the B2C/B2B market to drive acquisition and grow market share.
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Manager – Fixed Broadband

Reports to: Senior Manager – Home Broadband

No. of Vacancies: 1

Main Job Functions:

• Channel Creation and Management: Creating multiple channels for the sale and recharge availability for the Fiber to the home service.
• Overall responsibility of the meeting the aggressive FTTH growth targets and defining the optimal capacity for future growth requirements
• Generating key customer insights on use of home broadband solutions (needs – met and unmet, usage behavior, customer journeys, key pain points, services / content needed etc)
• Developing product / service proposition based on the customer insights and current market landscape in conjunction with the group teams
• Partner Identification and on boarding: Creating clear financial modules for prospective partners and supporting their infrastructure development for fulfil the customer proposition, across technical, content and distribution channel partners.
• Developing the Go to Market strategy – product, pricing, channel – direct and indirect,
• Managing the overall proposition and product roadmap for the FTTH portfolios from initial product to more comprehensive offerings.

• Driving Rewards and Recognition program for channel partners and the direct teams to improve performance
• Tracking of weekly fixed DSA productivity as a key enabler to achieve the desired daily activations targets.
• Track activations to support subscriber growth (Net Additions).
• Grow RGS 30 &  90 FTTH subscribers
• Manage the execution of Channel plans and ensure Brand standards for Channels are adhered to
• Provide Channel and Shopper thought leadership for acquisitions channel plans implementation
• Build and maintain regular contacts with key channels to build stronger relationships.
• Prepare or Liaise with the respective stakeholders on the value proposition
• Promote and ensure compliance with (MTN policies, processes and procedures, overall objectives of the organization, regulatory & legal)
• Lead in establishing high level stakeholder interactions with the relevant stakeholders.
• Provide and grow sales innovation aligned to the vision mission and strategic focus areas of the business.
• Creating Freelancer/Partner channel for deployment of Outdoor solutions

Education:

• A bachelor’s degree in marketing, Business Administration, Commerce, IT or any other related field.
• A postgraduate qualification in a related field and professional sales certification is an added advantage.

Experience:

• 5 years’ experience in sales and distribution in a telecom company or service industry
• 3 years’ experience in a supervisory role
• Good knowledge of sales and retail Industry trends, best practice retail
• Structured and organized approach to communicate

Knowledge, Skills and Competencies:

• Planning and organizational skills
• People management/Interpersonal skills
• Managerial skills
• Presentation skills

Personal Attributes

• Problem Solving, Flexibility
• Communication Skills
• Coordinating Techniques
• Interpersonal skills
• Integrity
• Teamwork and admirable people skills.
• Critical Thinking.
• Emotional Intelligence
• Strategic thinking and Collaboration
• Planning skills
• Sales & Customer focus
• Performance & target Driven
• Commitment to the organization
• Proactive
• Self-motivation
• Analytical thinking
• Presentation skills

 Female applicants are strongly encouraged to apply.