Closing on: Apr 21, 2021

Job Type: Full Time

Job Location: Head Office

Unit: E-channels & Cards Products

Division/Department: Retail Banking Division

Reports to: Head of Retail Banking

Job purpose statement

  • Responsible for formulation and driving execution of strategic agenda for Retail Banking Products, Channels and Digital Banking, focusing on customers, revenue growth and Product\Channel life cycle management.
  • The role holder is responsible for improving the retail customer experience and value proposition, using innovative technology, product and process enhancements that inject efficiency, drive existing and new revenues.
  • To increase functionality, usage, transaction migration and ultimately revenue growth across the online, mobile and other digital channels in Retail Banking.
  • To maximize growth, market share and profitability for product portfolio encompassing all Consumer products, SME products and Card products.
  • Provide responsive and proactive leadership to facilitate the success of the Product, Channels and Digital Banking team.

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