DUTY STATION: Oruchinga Refugee Settlement, UG


SALARY SCALE: Not Specified

DEADLINE: Jan 12, 2021 05:00 PM


AGE LIMIT: Not Specified


The Programme Manager will be responsible for the overall implementation of ALIGHT programs in ALIGHT Oruchinga field Office. He/she will provide leadership and management support to program teams to allow for efficient program implementation and budget management of all ALIGHT Projects in at the field office including offering appropriate supportive environment to non-mainstream projects/initiatives like Kuja Kuja, Changemakers 365, etc. He/she will also provide leadership and management support to operations (HR, Finance, Logistics and Security as well as Administration) in order to ensure adequate, effective and on-time support to program implementation. He/she will also work closely with Area Coordinator on program development (new project designing, concept note preparation and project proposal development and budgeting). The Programme Manager will represent ALIGHT at the local level (local government authorities including local leaders, donors, UN organizations, NGOs, and partners.


Program Management & Quality:

  • Guide the development and oversee implementation of technically sound work plans with sector leads, and ensure the development and adherence to related spending and procurement plans to ensure timely and cost-effective implementation.
  • Supervise and guide at the field level project planning, and liaise with Area Coordinator and Sector Technical Coordinators to troubleshoot implementation issues.
  • Provide technical and program support to local partners in order to build capacity and skills;
  • Direct periodic work plan and project reviews at site level, guiding sector leads to implement quality programming that reflects ALIGHT values of Start with giving, Human Centeredness, Spark Joy and among others.
  • Provide oversight to client feedback processes to assess quality of care, service and  access issues, and act as link between ALIGHT service teams and Kuja Kuja, FRRM – Feedback Referral Reporting Mechanism;
  • Ensure that agreed project documentation including report writing is timely and of high quality and lead the field level compilation of weekly, monthly, quarterly or other reports including utilization of Reporting Revolution;
  • Provide inputs for proposal writing processes, and identify and respond to opportunities to innovate and improve program quality within current projects.

Coordination and Advocacy:

  • With support from Area Coordinator, ensure Alight actively participates in all elements of site-level coordination (e.g. OPM, UNHCR, Inter-Agency Working Groups) and ensure coordination structures are consulted as projects are implemented;
  • Maintain an open dialogue with all relevant sectorial and inter-agency actors operating in refugee settlements;
  • In collaboration with the Area coordinator, develop and maintain strong working relationship with all stakeholders-including Refugee Welfare Councils community leaders, NGOs, UN agencies and CBOs;
  • Ensure information from the coordination meetings is shared, as appropriate, and that said sharing is done in a timely fashion to ensure quick responses to issues identified;
  • Develop and maintain constructive relationships with key government, OPM and other stakeholders.

Monitoring & Evaluation:

  • In collaboration with the Monitoring, Evaluation and Learning Coordinator, ensure relevant monitoring of all program activities and all indicators needed for advocacy and strategic planning;
  • Periodically conduct on-site spot checks of activities implemented, and ensure with sector leads that proper documentation of activities is maintained for reporting and lessons-learned purposes;
  • Ensure that activities to be implemented are shared with relevant stakeholders for the purpose of collaboration, building relationships, and developing joint activities that make best use of available capacities;
  • Participate, as needed, in donor and other stakeholder M&E visits, assuring that ALIGHT is well-represented and sharing openly with donors viewing project progress.

Financial Management and Oversight:

  • Oversee application of project funds in collaboration with the Area Coordinator and the sector leads, ensuring proper budgeting of activities to be implemented and advance notification of potential shortfalls / bottlenecks in budgets that require evaluation;
  • Safeguard ALIGHT internal controls and financial procedures;
  • Liaise with Country Finance Coordinator to ensure monthly financial projections and corresponding cash requests are processed in a timely manner;
  • Verify weekly cash counts.


  • With support from the Supply Chain, Core Relief Items, and Logistics Manager maintain oversight of operational systems – inclusive of Security Management;
  • Supervise the field-based operations staff to ensure that activities receive adequate logistical support. These include fleet management, procurement, asset and warehouse management;
  • Ensure that organizational policies and procedures pertaining to the above are strictly adhered to;
  • Serve as Security Focal Point for the area.

Human Resource Management:

  • With support from the Human Resources Coordinator maintain the integrity and oversight of HR systems and processes;
  • Safeguard the policy environment defined by the Staff Handbook;
  • Provide leadership and support to ensure staff well-being and capacity building / learning;
  • Promote stress management by providing regular opportunities for staff debriefing; encourage and foster team building initiatives.
  • Provide objective feedback to staff performance evaluations as per staff job descriptions regarding performance, expectations and areas for growth and professional development;
  • Develop staff capacity building plans in coordination with sector leads and the Area Coordinator;
  • Ensure all staff timesheets are completed accurately by the end of each month.
  • Encourage staff to provide feedback and establish mechanism to receive and address complaints and grievances from staff.


  • A Bachelor’s degree in Social Work, Community Development, Social Sciences, or related field;
  • A minimum of 4 years’ program management experience in GBV/protection or similar with displaced populations, or in post conflict settings;
  • Excellent experience in leading and managing emergency response project(s) addressing Protection and Livelihoods needs of refugees;
  • Good knowledge of international humanitarian best practices, including IASC GBV Guidelines, SPHERE Standards, UNHCR Protection Handbook recommendations, and other relevant foundational documentation;
  • Knowledge on SASA! approach is an asset;
  • Excellent work experience in training facilitation, mentoring and capacity development;
  • Diplomacy and assertiveness, with the ability to confront and discuss sensitive issues with respect;
  • Strong coordination skills with proven ability to work across multiple technical areas simultaneously, supporting and mentoring multiple staff members;
  • Ability to write quality reports and concept notes;
  • Professional fluency in spoken and written English;
  • Flexibility and willingness to work early mornings / late nights as required;
  • Sense of humour, and ability to lead by example;
  • Good computer skills (Microsoft Office, Email, etc.).