Home Uganda Protection Officers (Temporary Position Based in Zombo) West Nile.

Protection Officers (Temporary Position Based in Zombo) West Nile.

Requisition ID: req9555

Job Title: Protection Officers (Temporary Position Based in Zombo) West Nile.

Sector: Protection and rule of law

Employment Category: Regular

Employment Type: Full-Time

Open to Expatriates: No

Location: Arua, Uganda

Job Description


The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC has been working in Uganda since 1998 supporting IDPs, refugees and various institutions in the country notably the government, community based organizations, the civil society and the private sector. The current program portfolio in Uganda includes health, economic recovery and development, protection, and prevention and response to gender-based violence (GBV). IRC has its country office in Kampala and works in Yumbe/Bidibidi, Arua/Imvepi and Omugo, Kitgum, Moroto and Kyegegwa/Kyaka. 

Currently, there are new refugee arrivals from Democratic Republic of Congo (DRC) through Golejo and Mt. Zeu border points to Zombo district. These are being received and quarantined at Zombo District Agricultural Institute in Warr Sub count. It has been indicated that the movement is as a result of tribal conflicts between the Alur and Lendu back in the DRC. To date, 3, 056 individuals have been received and settled, most of whom are women, elderly and children. Building on IRC’s expertise in responding to emergencies within Uganda and internationally, the IRC will establish an immediate presence to respond to life-saving needs of the affected persons so as to restore hope, dignity and healing.


The objective of this response is respond to the urgent life-saving needs of the refugee community while supporting and protecting them from further risk of violence and experiencing violence and harm. The Emergency Protection Officer will ensure that vulnerable persons, including women, elderly and children, have access to essential basic needs including clothing, core relief items and Nonfood items as well as hygiene materials, thereby increasing their safety and dignity; and that timely and quality referrals for health and other urgent needs are made based on individual informed consents while following the clients’ wishes.


  •    Provide psychological first aid (PFA) and basic psychosocial support to vulnerable individuals including other clients that seek support
  •   Support in the establishment of information and support Desks to receive and address various complaints/concerns from the persons of concerns.
  •    Conduct information and awareness sessions on available services and how these can be accessed
  •    Raise awareness on refugee registration process and refugees’ rights and obligations in Uganda
  •   Distribute dignity kits (e.g. soap, sanitary wear, etc.) to vulnerable women and girls to restore dignity and respect
  •    Distribute core relief items and Nonfood items (e.g. buckets, soap, poles, taplins etc.) for vulnerable households
  •   Identify Persons with Specific Needs (PSNs) with critical needs and support them to access timely and quality services
  •   Establish referral linkages (health, legal, MHPSS, child protection) and ensure timely referrals are made especially for health and life-threatening incidences
  •   Participate in various meetings to advocate and remind partners of humanitarian principles and commitment for risk mitigation for the vulnerable individuals/population.
  •   Collaborate with local leaders and or communities to identify and recruit community volunteers to support implementation.
  •   Compile and submit daily and weekly updates to the team leader
  •   Any other duties that might arise based on the changing context and client needs.


Position reports to: Protection Manager
Position directly supervises: Community volunteers / translators

Other internal and/or external contacts:

Internal: Close coordination with IRC Protection department, Health department, Senior Field Coordinator and Field Coordinator    

External: Close collaboration with local actors/community structures, community groups (local NGOs, UN agencies, government) and service providers’ part of the Protection referral system


The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Standards for Professional Conduct.  These are Integrity, Service, and Accountability.  In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Deadline for receiving applications is Wednesday 15th July,2020



  • University degree in social sciences (i.e. sociology, psychology, gender studies, law, human rights, etc.).
  •   At least 2 years of experience in working in the social sector, particularly working with refugee and IDP populations.
  •  Experience working in humanitarian responses targeting vulnerable individuals including women and girls.
  •      Experience conducting participatory trainings on women’s protection and empowerment.
  •     Excellent communication and analytical skills and ability to present ideas effectively, in both oral and written form.
  •       Ability to communicate sensitively and without judgment; good diplomatic and persuasion skills.
  •      Ability to use good judgment when making decisions and to take accountability for decisions made.
  •    Emotional maturity and stability to resolve conflicts in non-violent way and maintain appropriate boundaries.
  •    Good interpersonal skills including ability to gain trust and build relationships.
  •      Ability to handle multiple tasks; proven self-initiative and problem solving abilities.
  •   High standard of spoken and written English.
  •     Good computer skills including Microsoft Excel, Access, Word, Outlook, and Power Point.
  •  Be able to work in a stressful setting and adapt quickly to changing environments.


IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status or disability.



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