QUALITY ASSURANCE OFFICER

DEPARTMENT: PROGRAMS

BASED AT:    NORTH EASTERN REGION (JINJA)

REPORTS TO:  HEALTH SERVICES COORDINATOR

START DATE:         JANUARY 2021  [ANTICIPATED]

WHO WE ARE

With over 50 years of experience, working in over 50 countries, Population Services International (PSI) is the world’s leading non-profit social marketing organization. PSI is reimagining healthcare, by putting the consumer at the center, and wherever possible – bringing care to the front door. We are working to fix market failures, shape future health markets and shift policy and funding to better support consumer empowered healthcare.

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There are over 7,000 “PSI’ers” around the world. We are a diverse group of entrepreneurial development professionals with a wide range of backgrounds and experience. All with unique skills that we bring to the critically important work that we do.

JOIN US!

We are looking for a suitable candidate to take on the Temporary role of Quality Assurance Officer. This position will maintain and assure the Sexual and Reproductive Health services quality standards within the PSIU franchise, partners and public health facilities and ensure compliance with the PSI Quality Assurance Plan.

SOUNDS INTERESTING? READ ON…

YOUR CONTRIBUTION

  • Plan for the implementation and lead the execution of all SRH quality assurance and improvement related activities in the identified region.
  • Conduct regular coaching/support supervision/mentorship visits to service providers in the region to ensure quality and client safety during SRH service provision.
  • Continuously monitor adherence to approved standard operational procedures and protocols, and data quality procedures and protocols by SRH service delivery points and providers.
  • Monitor complications and adverse events resulting from PSIU supported SRH service delivery; and facilitate their timely management and reporting.
  • Support/facilitate service delivery points in the region to maintain SRH productivity threshold.
  • Increase demand for PSIU SRH commodities through medical detailing to identified partners in the region.
  • Manage the supply chain including ordering, distribution and tracking of commodities, promotional products and IEC materials to service delivery points in the region.
  • Advocate with districts and partners in the region for a collaborative engagement on quality SRH interventions.
  • Prepare and submit periodic activity progress reports, learnings and best practices on all SRH interventions with a focus on QA/I.

THE BASICS

  • Diploma in midwifery or Clinical medicine.
  • Valid registration with a professional regulatory body.
  • At least 3 years of experience with demonstrated ability to work with various partners including MoH, Local governments, CBOs and other NGOs.
  • Experience working with private health providers in SRH service delivery is highly desirable.
  • Previous experience in clinical services particularly SRH services.
  • Vast knowledge and experience in Quality Improvement approaches in the Uganda Health care system.
  • Computer literate with understanding of Microsoft word, excel, power Point and internet use.

WHAT WOULD GET US EXCITED?

  • Demonstrated ability to work well on a team as well as individually.
  • Excellent communication, written and presentation skills.
  • Report writing skills (timely and accurate).
  • Work-plan development and budgetary skills.
  • Capacity building skills for partners.
  • Medical detailing skills.
  • Possession of a valid national driving permit with demonstrated ability to drive is an added advantage.

WHAT ARE WE LOOKING FOR?

The candidate we hire will embody PSI’s corporate values:

  • Measurement: Evidence, research, metrics and evaluation inform our choices.
  • Pragmatism: We strive for excellence, but useful and timely are better than perfect.
  • Honesty: We act with integrity, share what we achieve, and admit when we fail.
  • Collaboration: Active partnering drives impact.
  • Trust: We have confidence in our people to make good decisions.
  • Commitment: We build local capacity and programs that last.

REQUESTED APPLICATION MATERIALS

Interested candidates should email their cover letter addressed to the Human Resources and Administration Manager, PSIU, and an updated CV ONLY to apply@psiug.org indicating the Job title in the subject of the email.

Please state your salary expectation in the cover letter as a key requirement.

Applications should reach us not later than 5.00pm (1700H) on Tuesday January 26th, 2021.

Applications received will be reviewed on a rolling basis, so we encourage you to submit your application as soon as possible!

Only shortlisted candidates will be contacted.

PSI is an Equal Opportunity Employer and encourages applications from qualified individuals regardless of actual or perceived race, religion, color, sex, age, national origin, disability, sexual orientation, marital status, personal appearance, matriculation, political affiliation, family status or responsibilities, gender identity or expression, pregnancy, childbirth, related medical conditions or breastfeeding, genetic information, amnesty, veteran, special disabled veteran or uniform service member status or employment status.

**Please note PSI Uganda does not solicit for funds during any recruitment process.

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