Finance Trust Bank was licensed as a Tier 1 Commercial Bank on 11th November, 2013, taking over the financial services business of Uganda Finance Trust Limited (MDI). Today Finance Trust Bank is a fully fledged commercial bank serving a clientele of over 400,000 depositors and over 23,000 borrowers, through a network of 36 branches country wide.

The bank offers a variety of Products and services including; Savings, Current accounts, Loans, Money transfer services and Bills payments to its target market which comprises of micro, small and medium entrepreneurs, salary earners and youth.

The company is seeking to recruit a dynamic, self-motivated, result oriented professional to fill the following position;

1. Regional Recovery Officer (5 Positions)

This position reports directly to the Recovery Supervisor and is based at Head Office.

Role of the Job:

To ensure proper management of assigned credit facilities in default in such a way as to ensure that loss to the bank is minimized, controlled or avoided.

Key Result Areas:

1. Daily review of the region’s arrears position and advise the Supervisor on the progress of recovery loans in arrears

2. Monitor and Coordinate recovery activities for loans in arrears at the different branches within the region.

3. Ensure that the institution’s recovery agents give proper attention to the recovery of bad debts

4. Ensure that proper procedures are followed in liquidation of customer collaterals and guide the branch and the recovery agents on the recovery process

5. Ensure that non-performing loan portfolio is properly handed over by the credit officers in liaison with the regional managers and the branch managers.

6. Train and guide staff on the best practices in the recovery of delinquent loans.

7. Negotiate with Debtors and ensure that the Debtors repay the bad debts by at a lowest cost to the Bank.

8. Prepare the authorization documents with appropriate documentation to Management Credit Committee for approval or decision on realization of the bad debts.

9. Represent the institution in court sessions in liaison with the legal Counsel in the cases instituted against the Institution’s debtors or against the Institution by a customer

10. Coordinate the allocation of bad loans to court bailiffs and ensure that proper approval is obtained at the time of allocation

11. Follow through with the submission of periodic reports from debt collection agents

12. Receive and verify payment requests from court bailiffs prior to submission to the Supervisor for approval.

13. Identify and advise management on all delinquent accounts that require legal proceedings on a regular basis.

14. Monitor the provisions made on bad debts and ensure that the institution is compliant with the BoU regulations and advise management on loans requiring subjective provisioning

15. Follow up and ensure that all recoveries from written off loans are properly booked and reconciled on a regular basis.

16. Carry out periodical visits to delinquent customer’s securities and advise management on the condition of the security

17. Perform any other work related duties that you may be assigned from time to time.

Minimum educational and technical competence requirements:

 Minimum of a degree from a recognized University

 A minimum of two years working experience as Credit Officer or debt recovery officer with a busy financial Institution.

 Proficiency in relevant computer applications i.e. excellent Microsoft office skills, excel, internet, etc

 Ability to ride a motorcycle

 Excellent analytical skills.

 Attention to detail is critical.

 Demonstrated high integrity and sense of confidentiality.

 Results oriented with ability to meet deadlines.

 Flexible and willing to work for long hours.

 Good interpersonal and teamwork skills.

 Ability to work under pressure.

For details, please visit our website at

Position carry’s an attractive salary and benefits package.


Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, Plot 115 & 121, and Katwe. P.O. Box 6972, Kampala, Uganda, and email it, as well as photocopies of academic testimonials, and a CV to The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.

Closing date for submission of applications is 27th January, 2021. Only shortlisted candidates will be contacted on Tel. Numbers 0312 222600 or 0414 341275 ONLY.

Please note: As per Bank procedures, No job offers are made online.