The Government of Uganda is responsible for the registration of refugees on its territory with the support of UNHCR. Given the need to update refugee data and the movement of refugees between sites, UNHCR supported the government to biometrically re-enrol all refugees in Uganda to update the data and to enable the provision of humanitarian assistance. Following the re-enrolment, the current number of refugees in the country stands at over 1.4 million with the data stored in UNHCR’s proGresv4 database.
UNHCR SO Arua is managing refugee operation in four refugee settlement of Rhino, Imvepi, Lobule, and Kiryandongo Field Office that in total hosts 275,781 refugees and asylum seekers, of which 275,741 are refugees while 40 are Asylum seekers. 95.5% of the overall population are of South Sudanese Nationality from South Sudan, followed by Congolese with (3.9%), Other nationalities include; Rwandese, Sudanese, Burundian, Somalis, Ethiopian and Kenyan among few others. The population comprises of 61% female, 59% children and 2.4% are elderly. There are numerous distribution activities that are being implemented in the area of responsibility through GDT that requires close protection monitoring and coordination with partners and authorities. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR’s registration procedures and their rights and entitlements.
- Before the interview verify the identity of the case with bio-Registrar and BIMS.
- Conduct protection interview.
- Provide protection and litigation counselling to the refugees and asylum-seekers.
- Update the protection interview records to proGres database.
- Apply proGres events to support the referrals (using Partner Registration Events);
- Provide feedback to refugees and asylum seekers on their complaints received through FRRM.
- Support OPM to maintain accurate and up-to date records and data related to all individual registration cases.
- Identify persons with specific needs and ensure timely referral to protection follow-up as required.
- Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
- Perform any other tasks required by the supervisor
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- Analytical thinking
- Technological awareness
- Planning, organizing and adaptation to work under pressure
- Negotiation and respect for cultural diversity
- Political awareness
- High School Diploma; or Bachelor or equivalent or higher Certificates and/or Licenses
- in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology, or related fields is required.
- 5-year relevant experience is required.
- Training in basic principles of international protection and registration is required.
- Experience in working with UNHCR proGres software is required.
- Good computer skills, particularly in data entry and management is required.
- Working knowledge of English is required
- Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons of concern is desirable