A Resettlement Associate position is typically located at Multi-Country Office, Branch Office or Field Office. Under supervision, the incumbent’s primary role is to assist in providing, in close coordination with concerned sections within UNHCR as well as external parties such as resettlement countries, IOM and NGOs, a continuous support to resettlement operations by ensuring that resettlement polices are correctly implemented and operations are supported in establishing comprehensive protection and solutions strategies.

The incumbent takes part in assessing cases for resettlement and conducting interviews as well as monitoring procedural compliance and quality of case submissions. The role of the Resettlement Associate may involve managerial responsibilities in supervising, coaching and training junior staff, and assisting in implementing organisational objectives and priorities.

All candidates who applied for the re-advertised positions earlier are encouraged to re-apply.


  • Interview, assess resettlement needs, and process persons identified for resettlement, following established procedures; undertake field missions as required.
  • Where applicable, review and assess special resettlement cases and prepares individual submissions for presentation to resettlement countries; keep offices informed on the status of special resettlement cases; liaise with offices on case processing and provide advice as required.
  • Comply with UNHCR’s standard operating procedures on resettlement, ensuring timely action on cases.
  • Follow up on status of cases from submission to departure; ensure effective in-country communication on the status and follow-up on persons of concern (PoC) being considered for resettlement; ensure that records on individual cases are kept up-to-date.
  • Provide PoC and partners with up-to-date and accurate information on UNHCR’s resettlement policies and procedures.
  • Assist in monitoring the quality of submissions, providing the concerned staff with basic guidance and advice.
  • Manage, maintain and update proGres or Consolidated Online Resettlement Tracking System (CORTS) database and provide technical support.
  • Coordinate travel and departure arrangements for refugees accepted for resettlement.
  • Organize logistical support for governments undertaking resettlement missions.
  • Maintain accurate resettlement statistics as well as up-to-date records on individual cases; assist in the preparation of reports.
  • Assist with preparing a strategy and budget for resettlement activities and monitoring expenditures.
  • Provide administrative support for resettlement-related training activities.
  • Systematically apply an Age, Gender and Diversity perspective in all aspects of the resettlement process; comply with UNHCR policy and guidelines on HIV/AIDS.
  • Assist in mitigating resettlement fraud through oversight (including in-country travel), advice and guidance).
  • Recommend cases that are eligible for resettlement consideration.
  • Provide counselling to PoC.
  • Perform other related duties as required.

  • Analytical Thinking
  • Planning and Organizing
  • Stakeholder Management

  • Completion of High school diploma is required.
  • Minimum 6 years of previous job experience relevant to the function is required.
  • Knowledge of English is required.

  • Completion of certificates or licence in international law or International Relations is desirable.
  • Good knowledge of UNHCR Resettlement policies and operational applications in different resettlement countries and situations is desirable.
  • Completion of UNHCR specific learning/training activities (e.g., PLP and RSD/Resettlement Learning Programme, resettlement anti-fraud workshop) is desirable.

Uganda has a refugee population of over 1.4 million with a majority of South Sudanese and Congolese refugees. Resettlement operation in Uganda is one of the largest in Africa and resettlement activities are conducted in 6 different locations. Kampala (extension) is one of them.

The candidate will conduct resettlement interviews for cases referred by the protection and medical panels. The candidate will have a good understanding of the Refugee Status Determination, protection and more specifically child protection principles, and a good experience working with V3 and V4 proGres database.

The candidate will need to be able to work under pressure, be organized and bound by strict deadlines. The candidate will have a high level of accountability taking responsibility for the case until it departs, as well for liaising with protection for follow up actions. Resettlement in Uganda is very sensitive and requires a good knowledge of UNHCR integrity guidelines guiding case management.