MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following Position.

Job Title: Senior Specialist – Cyber Crime

Reporting to: Senior Manager- Forensic Services

Division – Internal Audit & Forensics

No. of Vacancies: 1



Main Job Functions:

  • Carry out cyber-crime assessments through identification and evaluation of cyber risks within the Fintech and GSM environment.
  • Working with Fraud and Financial Crime teams, directing the analysis of large datasets linked to cyber-financial cases to prevent and detect cyber-attacks against the Business.
  • Assisting in the development of an optimized operating model between Cybercrime, Internal fraud , Subscriber fraud and Financial Crime teams
  • Supporting with the dissemination of timely and concise intelligence to relevant teams across the GSM and Fintech environments.
  • They will be well informed of the most common cybercrime typologies and threats and are obligated to constantly upgrade both their technical and criminal behavior expertise.
  • Perform GSM and Fintech cybercrime investigations
  • Perform root cause analysis of fraud incidents, facilitation of agreed actions to ensure required improvement or resolution of weaknesses
  • Implement and maintain Cyber investigation standards in accordance with best practice.
  • Assess Fraud trends and identify best practice in relation to fraud prevention
  • Appropriately plan and scope Fintech and GSM cybercrime investigations to ensure adequate focus on key investigation areas
  • Coordinate and carry out cybercrime prevention training and awareness for Telco and Fintech staff.
  • Plan and coordinate the effective use of proactive data analytics, including Continuous Controls review. Experience working with and writing scripts in SQL and ACL exchange desirable
  • Communicate the results of forensic investigations, via written reports and oral presentations to management
  • Gather, record and securely retain evidence relating to an investigation in accordance with current legislation and codes of practice.
  • To maintain confidentiality and discretion in carrying out all duties of the position.
  • Track status and prepare periodic summaries of fraud trends as appreciated and from related industry sources to enhance fraud management across the Business
  • Continuously assess the MTNU cloud architecture and application designs for security flaws
  • Continuously review the MTNU open API framework and ecosystem for potential exploits/flaws

Job Requirements (Education, Experience and Competencies)


  • Bachelor’s degree in Telecommunications Engineering, Information Technology or Statistics
  • Professional qualification in Forensics/Fraud examination CFE, CFCE, CHFI, GCFA, CISM, CISA, CISSP, CEH.
  • Experience in using digital forensics software e.g Encase, FTK
  • Certification in Encase DF120-Digital Forensics Foundation
  • Certification in Encase DF240-Building an investigation
  • Experience in use of CAATs Preferably ACL


  • Technical working experience in the Fintech and GSM environment
  • Minimum of 5 years’ experience covering Fraud Detection, Prevention and Investigations
  • At least 3 years’ experience using Analytics techniques and tools i.e. Big Data analytics
  • Experience in penetration testing and cybercrime investigations
  • Experience in high transaction digital environments
  • Proven ability to identify and analyse cybercrime and forgery trends
  • Previous exposure and experience using digital forensics software eg Encase

Other Training/Skills:

  • Strong analytical skills;
  • Excellent Interview, interrogation and listening skills
  • Data mining, extraction and analytics
  • Prior practical experience in cybercrime reviews and investigations
  • Practical experience in penetration testing
  • Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.
  • Strategic understanding of the Telecommunications environment including Fintech.
  • Effective oral, presentation and written communication skills.
  • Exemplary Planning and Time Management skills.
  • Must have attention to detail.
  • Possess strategic thinking abilities
  • Mature persona with the highest degree of integrity, honesty and trust
  • High levels of confidentiality, Proven planning and organizational skills
  • Ability to maintain composure under pressure while meeting multiple deadlines.


Female Candidates are strongly encouraged to apply.