Sponsorship Operations Officer

Back ground

 

World Vision Uganda (WVU) is a Christian relief, development and advocacy non-government organisation dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in 43 districts and have 48 Area Programmes implementing projects in health & nutrition, water, sanitation & hygiene (WASH), livelihoods & resilience, education and child protection. World Vision (WV) is committed to the protection of children and adult beneficiaries from exploitation and abuse and will not employ people whose background is not suitable for working with these beneficiaries. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible.

 

Due to expansion in scope of our programmes, we are now seeking for a qualified and passionate individual willing to share in our vision and join the team in the following role.

 

Position:         Sponsorship Operations Officer

Report to:       Area Programme Coordinator

Location:        Omugo, Arua District

 

Advert Start Date:     6th March 2023

Advert End Date:       13th March 2023

 

Purpose of the position:

 

To effectively manage Area Program Registered Children (RC), Sponsorship Operations, community engagement, participation and protection within acceptable partnership standards, in a manner that contributes to sustained improved child wellbeing.

 

Key Outputs/Responsibilities.

 

Management of Sponsorship Performance and Quality Assurance in accordance to WVI partnership standards

• Manage all sponsorship operations and reporting using sponsorship Horizon.
• Ensure Registered Children Monitoring Status (CMS) is maintained within partnership standards.
• Ensure quality Sponsorship Operation Indicators (SOIs) are  implemented and maintained within partnership standard of 95%
• Ensure every RC records within Horizon and files are well Updated, managed and stored securely respectively.
• Facilitate timely processing and Management of all Correspondences (Christmas cards, Sponsor letters, Annual Progressive Report, introductory letters, Support Office Queries, Gift Notifications…) within partnership standard of 95%.
• Mobilize and support RC families to adequately prepare for and manage sponsor visits.
• Ensure that Sponsorship 2.0 Media Contents (Photos and Video’s) are delivered according to the Partnership requirements and standards.
• Facilitate Children, Volunteers and stakeholders Sponsorship Basic Training and Sponsorship initiatives.
• Ensure 102% supply and Management of planned number of Registered Children in line with Support Office.
• Hold monthly / quarterly meetings with Community Volunteers Association and guardians/parents and child protection committees to address findings from monitoring.
• Implementation of  Field Level Sponsorship initiatives  & Innovations
• Ensuring adherence and compliance of sponsorship volunteers to child and adult safe guarding
• Area Program Registered Children Monitoring maintained within or above  95%
• AP Sponsorship Operation Indicators maintained within or above  95%
• AP  Community level volunteers structure to deliver and implement Sponsorship operations developed
• AP Sponsorship 2.0 Media Contents child and community contents   delivered within partnership standards
• AP RC Management maintained within 98%-102%
• Monthly Community Level Guardians and structures meetings
• Quarterly Guardian meetings
• Volunteers trained in C&A Safe guarding policy and signed acknowledgement forms filed at cluster office.

 

 Sponsorship Planning ,  Implementation and Reporting

• Work with Project Officer 1s (PO1s) to develop integrated Annual Sponsorship   Operational Plans and facilitate implementation, monitoring while reporting and integrating 100% RCs participation.
• Facilitate implementation, monitoring and reporting of Community Engagement and Sponsorship (CESP) planned activities.
• Mobilize and facilitate periodical community engagements of stakeholders (RC guardians, RCs and COVAs) focusing on child wellbeing.
• Facilitate Community Volunteers Associations and partners in monitoring of Community engagement and Sponsorship activities.
• Mobilize and facilitate active participation of children and their communities in planning, monitoring and implementation of community development initiatives.
• Facilitate RC participation within the CDPC and update and Report every RC participation  and benefit in accordance to the partnership standards
• Support the collection, documentation & Reporting of RC impact and success stories.
• 100% sponsorship Budget utilized based on the DIP and Cashflow
• Annual Sponsorship Operations plan(quality AOP prepared)
• CESP implementation plan
• Periodical community engagements of stakeholders Sessions
• Effective capacity and Facilitation of the COVAs
• CDPCs Establishment within the APs
• RC Participation plans  and activities for the RCs
• RC participation trucking , Documentation  and Reflection within the Aps
• Budget managed within -+10%

 

Community engagement and Sponsorship education

• Conduct Community  sensitizations, capacity building sessions on World Vision Sponsorship Model through Community Volunteer Associations  (RC guardians, community leaders and other established community groups and stakeholders )
• Lead and Support formation and Training of the Registered Children committees in the respective CPDC   for their Wellbeing. .
• Support and facilitate the children committees to plan and hold meetings at all levels (School, parish and sub county) on a regular basis
• Conduct periodical  community engagement with other technical project officers and advocacy sessions  and case management  based on the Child Wellbeing  and sponsorship in programming
• Mobilize communities to participate in planned annual children care and protection events.
• Communities Sensitized on Sponsorship
• Establishment of CDPC Leaders and Centers
• Participation and voice and Advocacy on RC protection
• Monthly planning meetings for COVAs
• Minutes of children on file

 

Strengthening Field operating model through  Community Volunteer Associations

• Support the formation, mentoring and functionality of the Community Volunteers Associations for implementation & Monitoring of Sponsorship operations deliverables and planned activities.
• Building capacities of the Community Volunteers, adult RCs and Children committees to manage Sponsorship operations and Media.
• Support COVAs to mobilize, empower and monitor RC households to participate and benefit from the Technical programs within the APs development
• Facilitate and mentor Community Volunteer Associations to support CESP activity implementation and   Monitor the wellbeing of children wellbeing (to go on Community engagement)
• Established and functional COVAs with MOUs  and Coordinators  to impalement Sponsorship operations
• COVAs capacity to implement Sponsorship operations built  through Training and mentoring

 

Community Led Care, Child Protection ,  Child Participation and Voice

• Lead and Facilitate the  establishment and functionality of Child Participation and Development centers for RCs within established  APs institutions like schools , Faith Based institutions ,learning centers   and Health centers
• Support and Facilitate Periodical RC Child wellbeing engagements within   Child Participation and Development Center based planned Technical Project Activities focusing on the child wellbeing.
• Manage and follow up case managements and report any incidents in line with child protection as per policy and guidelines.
• Conduct Periodical Community Sensitization on Child Protection, children’s rights and responsibilities.
• Capacity building and mentorship of CDPC facilitators on different age appropriate life skills to able to train children within the centres.
• Established Child Protection and Structures
• Capacity of CDPC facilitators to train and sensitize RCs enhanced
• Follow up on cases within the CDPCs

 

Qualifications: Education/Knowledge/Technical Skills and Experience.

 

• Minimum of a Degree in Social Work or any other relevant discipline.
• Computer literate
• Writing and reporting skills
• Ability to communicate in applicable local language(s)
• Minimum of 2 years’ experience in community work and engagement with Sponsorship agencies
• Networking and influencing skills
• Partnership  and Collaboration Skills
• Community Mobilization and Engagements
• Communication skills
• Interpersonal skills
• Motorcycle riding skills and possession of legal riding permit is a MUST.