Team Leader – Credit Controller

Main Purpose:

The main purpose of the role is to be responsible for effective management of post-paid accounts receivable and implementation of the company credit policy to minimize credit risk exposure.

MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;

Job Title: Team Leader – Credit Controller

Reports to:  Supervisor – Credit Control

No. of Vacancies: 1

Main Job Functions:

• To ensure achievement of weekly and monthly collection targets
• To ensure appropriate customer engagement is done to avoid overdue balances.
• To set appropriate and monitor credit limits.
• Suspend credit facilities in accordance with company Credit Policy.
• Ensure that payments are correctly allocated, to the appropriate account and against the appropriate invoice(s).
• Check reminder letters for 100% accuracy and appropriateness before dispatch.
• Follow up to ensure timely resolution of customers queries.
• Keep track of ongoing account reconciliations to ensure timely resolution of disputes.
• Effective team supervision
• Monitor and follow up to fix system challenges affecting collections.
• Enhance adherence to timely reporting requirements within set deadlines.
• Proper record keeping of all correspondences with customers, collections agents and other stakeholders.
• Effective team leadership, goal setting and measurement, reporting, coaching and development.
• Ensure staff PDPs are developed and reviewed on quarterly basis.

Education:

• A minimum of a bachelor’s degree in accounting or Business Administration
• A Professional Accountant having completed at least Part 2 of ACCA, CIMA or CPA

Experience:

• 3-5 years’ experience in a busy credit control department of a large commercial enterprise.
• Experience in high volume accounts receivable department
• Good analysis of the Accounts Receivable
• Debt collection
• Knowledge of financial policies and procedures
• Staff and customer management

Knowledge, Skills and Competencies:

• Negotiation skills

• Presentation skills
• Strong Communication and interpersonal skills
• A good team player
• Strong analytical and problem-solving skills.
• High level of customer retention and follow–through skills
• Strong organisational and presentation skills
• Report writing skills
• High levels of honesty & integrity
• Results oriented
• A highly objective and Pro-active individual
• Excellent judgement skills

Female applicants are strongly encouraged to apply.

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