Job title: Team Leader- Human Resource and Administration.

Reporting to: Head of Support Services

Location: Kampala

Overall purpose of the role:

This role has a country focus and ensures compliance to DRC procedures and guidelines within the country. The role contributes to the improvement of DRC HR’s internal procedures and guidelines. The role provides support and/or technical guidance to country operations while overseeing country activities. With a forecast on; Provide overall advice, coordination, and technical support to the Human Resources team,

Ensure efficient support to the field offices in accordance with existing DRC policies and procedures, Advise and support managers in Human Resources related issues and concerns

The position will work in close cooperation with the Regional HR and Administration Manager for East Africa and Great Lakes Region.



  • Advice on Human Resources related issues and concerns.
  • Lead and manage the Human Resources team (including people planning, performance, well-being and development).
  • Provide technical support, advice and capacity build the Human Resources team.
  • Advise and assist managers in Human Resources related issues and concerns


  • Drive and support recruitment and selection activities ensuring compliance with recruitment process.
  • Work with senior management team and senior staff on new staff retention strategies and initiatives.
  • Ensure proper onboarding process.
  • Ensure oversight and consistency in position titles and grades, across all field locations.

Staff Welfare

  • compensation, benefits and HR strategy
  • Handle employee grievances and disciplinary issues; Impartial mediation in disciplinary procedures;
  • Championing People well-being initiatives;
  • Manages compensation review and adjustments;
  • Update of Staff Human Resources Handbooks

Workman Compensation

  • Manage all accidents and liaison with Falck insurance on workman compensation

Performance Management System

  • Provision of performance counselling,
  • Performance appraisal submission follow-ups for all National staff;
  • Alerts all supervisors to set objectives with all new recruits and sends alerts when end of probation reviews is due;
  • Submission of the PMS tracker at the end of each Performance management phase i.e. Objective setting, Midyear review and End year review,
  • assessing training needs and developing a robust training Programme

DRC Dynamics HR Support

  • Updating of HR information on DRC Dynamics.
  •  Resolving challenges in relation to accessing HR module on DRC dynamics.
  • Coordinates staff orientation on DRC dynamics


  • Processes all payrolls – National staff and Expatriate shadow.
  • Pay slips preparation and inquiries.
  • Pay related grievances
  • Review Incentive Workers Payroll
  • Liaise with HQ on the expat payroll changes to be made in country.


  • Consolidate all HR API reports received from the field and Country office and submit to the HR/Administration Manager by the 5th of every month for review and updating before final submission.
  • Ensure that timesheets for all national staff are dully submitted and maintain the time sheet tracker which should be shared on a quarterly basis.


  • Coordinate the orientation process and help new staff with onboarding.
  • Coordinate provision of the working tools to all new hires e.g. laptop, phone where necessary among others (Officers and Assistants).
  • Prepares all briefing schedules checking with the briefers and also follow up to ensure that all new staff have been fully oriented.
  • Conduct the HR orientation for all joiners at Country Office.
  •  Follow up on field orientation and onboarding compliance for all field locations.

HR Administration

  • Expatriate administration and management.
  • visas, work permits processing
  • Tracking periodically and sharing with management all the contract periods, work permits, dependents passes periods and many other related duties.
  • contracts follow up
  • onboarding and off boarding
  • performance management
  • responsible for updated data on the expat staff list on API
  • Coordinate and ensure quality and timely corporate reporting in HR/Administration department.
  • Review Administration trackers and work before submission.

Psychosocial support

  • Focal contact person for the psychosocial contract and the overall in charge of managing the activities related.


  • Focal contact person for legal issues with the DRC retainer
  • Advise management on how to proceed with legal related issues.
  • In charge of all DRC legal materials archiving and custody.
  • Manage and update the legal files and tracker

Incentive Workers contract management

  • Manage the Q-sourcing contract
  • closely follow up on submission of payroll
  • timely grievance management

Review the Q-sourcing HR API’s

Experience and technical competencies: 

  • With at least 5-years work experience in relevant field INGO or other agencies
  • Strong knowledge of Human Resource Information Management systems.
  • Proven ability in the implementation of large-scale programs.
  • High integrity, pro-active, stable, robust character and a good team-player
  • Highly motivated, results-oriented, and with well-developed problem-solving skills.
  • Ability to cope with heavy workloads and to work under pressure to meet tight deadlines.
  • Excellent communication and interpersonal skills.
  • Excellent analytical and negotiation skills.
  • Proven commitment to accountability practices.
  • Proven ability to prioritize tasks, meet deadlines, and work with limited supervision.
  • Knowledge of computers: word processing, database management packages.


  • Bachelor’s Degree in Social Sciences, Human Resource Management and other related disciplines, A Master’s Degree in HRM will be of an advantage.
  • Professional membership to the Human Resource Association is desirable.


  • Excellent verbal and written English.

Interested candidates who meet the required qualifications and experience are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.

We only accept applications sent via our online-application form on under Vacancies. Applications close on 9th June, 2021.

Equal Opportunity

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels in light of this, women candidates are particularly encouraged to apply to bridge the gender gap.

Equal Opportunity: DRC is an equal opportunity employer, we value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethinic origin, colour, race, marital status or other protected characteristics.